Do you ship internationally?
Yes, we ship to all countries worldwide.
How much is the shipping?
Free worldwide fast shipping (7-12 business days) for orders over 35$
How can I track my package?
Check the "track your order" page.
What forms of payment do you accept?
Visa, MasterCard, American Express and Paypal.
I have received damaged/incorrect products, what should I do?
Please contact us immediately, within 48 hours of receiving the order, at firstname.lastname@example.org. Please provide us with your order number and a short video of the damaged/incorrect products.
I put the wrong address on my order, please help?
Please be careful when entering the shipping address, lumitero.com will not be responsible for orders sent to the incorrect delivery address provided by the customer. Do contact us if you entered incorrectly, if it is not shipped then we are able to modify it.